Business Client Relationship Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee business relationships and enhance customer experience for firms with annual revenues ranging from $2-$5MM.

• Aid business owners in reaching their financial objectives through customized financial solutions.

• Take responsibility for risk management by engaging in open exchanges of ideas and feedback.

• Deliver results by identifying, assessing, managing, monitoring, and reporting various types of risks.

• Emphasize customer retention and expansion through consultative sales and referrals.

• Serve as a resource and mentor for newer and less experienced relationship managers.

• Maintain a thorough understanding of products and services to cater to customer needs effectively.

• Collaborate independently with the Business Development Partner on partnerships and referrals.

• Work autonomously with different bank teams to deliver comprehensive solutions.

• Oversee customer accounts and manage operational risks.

⛳️ Requirements

• A bachelor's degree is required or equivalent professional experience.

• At least 5+ years of sales experience; experience managing business banking or commercial relationships is preferred.

• Formal credit training or equivalent experience in credit risk is preferred.

• Demonstrated ability to foster new and existing business relationships while ensuring a positive customer experience.

• Strong business acumen, including a detailed understanding of analysis and accounting principles is preferred.

• Capable of effectively communicating with both customers and employees.

• Exhibits strong verbal and written communication skills.

• Comfortable and knowledgeable about commercial lending principles.

• Familiarity with bank policies and procedures is preferred.

• General understanding of small and medium-sized enterprises is preferred.

• Knowledgeable in Business Banking, Treasury Management, FTPS, and other business solutions.

• Possesses analytical and negotiation skills.

• Strong planning and organizational abilities.

• Proficient in Microsoft Office and sales tools.

🏝️ Benefits

• Comprehensive benefits package.

• Competitive compensation offerings.