Business and Data Analyst

This is a fully remote position, open to applicants in California, +14 more states.

📋 Description

• Conduct interviews with stakeholders, facilitate discovery sessions, and lead working meetings to ascertain business needs, prioritize tasks, and outline project scope.

• Document existing workflows, pinpoint gaps and inefficiencies, and design future-state processes.

• Assess business requirements within Salesforce applications and document the necessary workflows and data specifications.

• Collaborate with Salesforce administrators and developers to assess and enhance solutions.

• Convert public assistance, recovery support, grants management, and mitigation-related processes into application specifications.

• Create and refine epics, user stories, business rules, and acceptance criteria.

• Act as a liaison between business and technical teams.

• Analyze application and program data to assist in defining reports and dashboards.

• Work alongside Quality Engineering and business users to validate requirements and facilitate user acceptance testing.

• Record defects and ensure that delivered functionalities meet business requirements.

• Maintain documentation related to requirements, process flows, data mappings, decision logs, and associated traceability.

• Engage in backlog refinement, sprint planning, demonstrations, and other Agile practices.

• Coordinate with analysts and technical teams to ensure consistent functionality across various products.

• Assist a federal government client in modernizing mission-driven programs.

⛳️ Requirements

• Must be a U.S. citizen.

• Currently reside in the United States.

• Have lived in the U.S. for a minimum of 3 out of the last 5 years.

• Must be eligible to obtain and maintain the necessary U.S. government Public Trust suitability determination.

• Successfully complete the mandatory background investigation, which includes a credit check, prior to commencing work.

• Hold a Bachelor's degree or higher in any field.

• Possess 3–5 years of relevant professional experience in business analysis, systems analysis, business process improvement, or a closely related field.

• Have hands-on professional experience with Salesforce-based applications.

• Experience in gathering and documenting business and functional requirements, user stories, business rules, and acceptance criteria.

• Proven experience documenting current-state and future-state workflows, identifying deficiencies, and suggesting process enhancements.

• Demonstrated experience facilitating discussions with business users and technical teams.

• Ability to convert business needs into actionable and testable requirements.

• Experience in reviewing data, identifying discrepancies, and defining reporting or dashboard specifications.

• Experience in supporting user acceptance testing, evaluating application behavior, and managing issues until resolution.

• Experience working in an Agile delivery environment utilizing Scrum, SAFe, or similar methodologies.

• Strong written and verbal communication skills, attention to detail, and the capability to manage competing priorities while maintaining clear documentation.

• Availability for meetings and collaboration during Eastern Time working hours.

🏝️ Benefits

• Flexible remote-first policy for employees within the U.S.

• Comprehensive healthcare coverage.

• Generous Paid Time Off (PTO) policy.

• A collaborative and supportive team culture focused on growth and continuous learning.

• Opportunities to enhance expertise in business analysis, Salesforce, and program modernization.

• Meaningful work that supports mission-driven programs with tangible real-world impact.