Business Analyst – LMS, Laboratory Systems

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Facilitate requirements gathering sessions with cross-functional stakeholders.

• Elicit, analyze, and document both business and functional requirements with a strong emphasis on LMS workflows.

• Convert requirements into clearly defined user stories, acceptance criteria, and backlog items within Azure DevOps.

• Serve as a bridge between business stakeholders and technical teams to ensure alignment and clarity.

• Assist in Agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives.

• Confirm that requirements align with laboratory workflows, compliance needs, and data integrity standards.

• Collaborate with QA to assist in the development of test cases and validate user acceptance testing (UAT).

• Identify gaps, risks, and opportunities for process improvement within LMS implementations.

• Maintain documentation such as process flows, use cases, and system diagrams.

• Collect and document comprehensive platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces.

• Support requirements for cloud-hosted environments, addressing user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and workflows for releases and upgrades.

• Define and document integration requirements, including APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows.

• Map end-to-end data flows across systems, ensuring traceability from instruments to systems and external interfaces.

• Identify and document system dependencies and constraints across platforms.

• Collaborate with architecture and engineering teams to ensure alignment on system design, scalability, and performance considerations.

• Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations).

• Contribute to release planning and readiness assessments, ensuring that dependencies are captured and managed.

⛳️ Requirements

• A bachelor's degree in Business, Life Sciences, Information Systems, or a related field.

• Over 7 years of experience as a Business Analyst.

• Strong background in requirements elicitation and stakeholder management.

• Proven capability to write clear and concise user stories and acceptance criteria.

• Practical experience with Azure DevOps (Boards, backlog management, user stories).

• Experience with Laboratory Information Management Systems (LIMS/LMS).

• Direct experience in a laboratory environment (clinical, diagnostic, or research).

• Must possess legal authorization to work in the United States without sponsorship.

• Must be able to pass a comprehensive background check, including a drug screening.

🏝️ Benefits

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Employee assistance and family support programs, which include commuter benefits and tuition reimbursement.

• At least 120 hours of paid time off (PTO), 10 paid holidays each year, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and both short- and long-term disability in accordance with company policy.

• Retirement and savings plans, such as our competitive 401(k) U.S. retirement savings plan.

• Employees' Stock Purchase Plan (ESPP) provides eligible colleagues the chance to purchase company stock at a discount.