Business Analyst, GIS

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Address level 1 and 2 support tickets, implementing workarounds for incidents and guiding clients in the effective use of the system.

• Provide system and/or business consulting services, which include workshops, training, integration and unit testing, assisted operations, on-call support, feasibility studies, and market research.

• Engage in project implementations alongside clients, facilitating process design workshops and gap analysis.

• Create Business Process Procedures (BPPs), requirements documentation, technical specifications, and testing scenarios.

• Serve as the liaison between the client and the development team.

• Discover and propose product enhancements or new avenues to enhance the value delivered to both the company and clients.

• Assist the marketing team in producing specialized, valuable, and relevant external content.

⛳️ Requirements

• A Bachelor's degree in Environmental Engineering, Forest Engineering, Agronomic Engineering, Environmental Management, or related disciplines.

• At least 2 years of experience as an IT Consultant or in a comparable position.

• Proficiency with GIS in the forestry sector.

• Familiarity with the Esri platform (ArcGIS).

• Competence in Microsoft Office applications: Excel, Word, PowerPoint, and Outlook.

• Awareness of cloud tools/platforms.

• Knowledge of Oracle database (PL/SQL).

• Understanding of artificial intelligence tools applicable to the role.

• Advanced proficiency in English or Spanish.

• Energetic and proactive, demonstrating a strong sense of urgency in deliverables.

• Clear, direct, and concise communication skills.

• Punctual and disciplined in managing time effectively.

• Empathetic with a focus on ensuring satisfaction for both internal and external customers.

• Analytical and curious mindset, exhibiting strong critical thinking for decision-making.

• Capable of coordinating and negotiating effectively.

• Organized and goal-oriented, with a focus on accomplishing strategic objectives.

🏝️ Benefits

• Health and dental insurance (Unimed).

• Life insurance.

• Meal allowance provided via a Swile card.

• No meal voucher deductions during vacation periods.

• Tuition reimbursement of up to 50%.

• Certification reimbursement of up to 100%.

• Language programs for Spanish and English.

• Access to a corporate university.

• 360° performance evaluations.

• Flexible working hours.

• A day off to celebrate your birthday.

• A culture of constructive feedback.

• A spirit of collaboration within the team.