Business Analyst – Customer Platform

This is a fully remote position, open to applicants in India.

📋 Description

• Develop a thorough understanding of various SaaS business models and align them with specific customer needs.

• Collaborate directly with clients to create their operational and financial plans utilizing industry best practices.

• You will take charge of onboarding clients to the Drivetrain platform, gaining insights into how their data is distributed and managing the data pipeline to consolidate this information.

• Skilled in crafting complex SQL queries to manipulate and unify multiple data sources for dashboarding and analytical objectives.

• You will identify and outline all key performance indicators (KPIs) that are crucial for the customer's business success and correlate them with the relevant data.

• You will provide insights regarding the influence of KPIs on a company's progress.

• You will serve as the primary contact for all data-related inquiries.

• You will have the opportunity to cultivate customer relationships and represent Drivetrain.

• You will engage with an advanced data processing stack.

• As an early member of the team, you'll contribute to shaping our company culture, practices, and product offerings.

⛳️ Requirements

• Possesses strong analytical abilities and a systematic approach to problem-solving.

• Familiar with SQL and database management.

• Demonstrates ambition, self-motivation, and a proactive attitude.

• Exhibits excellent communication skills.

🏝️ Benefits

• Remote-friendly: Drivetrain connects top talent from anywhere, offering significant autonomy and trust in our team.

• Open & transparent: We believe that providing our creators with full access to necessary information leads to their best work.

• Idea-friendly: We foster an environment that encourages exploration of new ideas, risk-taking, learning from mistakes, and overall success. Everyone in the company can propose great ideas and drive positive change. We prioritize the best ideas.

• Customer-centric: We adopt a product-led growth strategy, continually learning from our customers and collaborating to develop the exceptional software that Drivetrain offers.