Business Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Evaluate e-commerce performance indicators, consumer behavior, and sales patterns to produce actionable insights.

• Collect, document, and oversee business requirements from both internal and client stakeholders.

• Develop and sustain reports, dashboards, and mechanisms for tracking KPIs.

• Track essential metrics such as conversion rate, average order value, customer retention, and revenue growth.

• Work in tandem with product and development teams to outline business requirements and user stories.

• Perform competitor analysis, market research, and customer journey assessments.

• Discover opportunities for enhancing processes and optimizing e-commerce operations.

• Assist in A/B testing initiatives and evaluate the results.

• Clearly communicate findings and recommendations to stakeholders and leadership.

⛳️ Requirements

• Bachelor’s degree in business administration, commerce, economics, IT, or a related discipline.

• 3–4 years of experience as a business analyst, ideally in an e-commerce setting.

• Robust understanding of e-commerce business models and customer journeys.

• Proficiency in SQL and advanced Excel skills.

• Familiarity with Google Analytics (GA4) or comparable web analytics tools.

• Experience with business intelligence tools such as Power BI, Tableau, or Looker.

• Strong analytical, problem-solving, and communication abilities.

• Capability to collaborate effectively with both technical and non-technical stakeholders.

🏝️ Benefits

• MacBooks provided to all team members.

• Sponsored certifications and funded educational programs.

• Flexible working hours to promote work-life balance.

• A nurturing and cooperative team culture.

• Option for remote work, with in-office visits as necessary.

• Reimbursements for travel and accommodation related to mandatory office visits.