Business Analyst

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take ownership of the BA workstream by leading discovery initiatives, defining problems, and overseeing the product backlog across short, medium, and long-term timelines.

• Compose, enhance, and verify user stories along with clear acceptance criteria while promoting a culture of Continuous Discovery.

• Serve as a strategic advisor to the Product Owner, stepping in as the acting PO to prioritize use cases and direct solution paths when required.

• Independently design and facilitate workshops for requirements, design conferences, and process reviews.

• Manage intricate, multi-tiered stakeholder relationships within client and delivery organizations, including technical, financial, and executive sponsors.

• Proactively communicate updates, changes in scope, and risks to foster client confidence through dependable, outcome-oriented engagement.

• Create and maintain thorough documentation, such as BRDs, FSDs, user stories, and BPMN-aligned As-Is/To-Be process models.

• Work collaboratively with engineering teams to specify data requirements, source systems, and transformation logic.

• Curate the squad’s knowledge repository, playbooks, and reusable assets to ensure consistent delivery standards.

• Lead User Acceptance Testing (UAT) and perform ad-hoc functional testing to confirm that features meet requirements and minimize late-cycle rework.

• Actively engage in and facilitate essential Agile scrum ceremonies (stand-ups, planning, refinement, reviews, retrospectives) while continuously enhancing the squad's operational rhythm.

• Manage defect resolution, aggregate stakeholder feedback, and obtain final client approval.

• Collaborate with the Product Owner to monitor KPIs, assess delivery against business outcomes, and structure sprint reviews around the tangible value delivered.

• Operate with a high degree of autonomy to navigate scope challenges, proposing constructive solutions instead of merely escalating issues.

• Mentor junior BAs and significantly contribute to the broader BA community by enhancing standards, templates, and methodologies.

⛳️ Requirements

• A minimum of 2 years of BA experience, including at least 1 year in agile squad environments.

• Business Analysis certifications from recognized bodies (IIBA, PMI, etc.).

• Demonstrated success in executing the complete requirements lifecycle, from discovery to UAT, on complex, multi-stakeholder client projects.

• Capability to convert company goals and objectives into actionable roadmaps for digital transformation.

• Excellent written communication along with strong technical writing, presentation, and interpersonal skills.

• Effective planning and time management abilities.

• Proficiency in Azure DevOps or similar backlog management tools; experience with Jira, Confluence, Notion, or Miro for documentation and facilitation.

• Background in data, analytics, or enterprise systems environments (e.g., SAP, cloud data platforms, BI/analytics dashboards).

• Collaborative team player approach to tasks.

• Strong problem-solving capabilities.

• An entrepreneurial and adaptable mindset.

• Proactive in personal and professional development, as well as mentoring others in best practices.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development