Business Advisor – Inside Sales

This is a fully remote position, open to applicants in Australia.

📋 Description

• Making both outbound and inbound calls to current and potential Thryv customers.

• Overseeing the complete sales process — from identifying prospects and qualifying leads to closing deals and facilitating onboarding handover.

• Cultivating and expanding an existing customer portfolio through effective upselling and cross-selling of suitable products.

• Identifying and developing new business opportunities through both inbound and outbound efforts.

• Meeting monthly sales objectives and contact center KPIs established by the organization.

• Keeping precise pipeline records and projecting expected sales outcomes to your supervisor.

• Ensuring all sales initiatives, workflows, and closing rates are executed timely and to the required standards.

• Adhering to all Thryv policies, legal requirements, and necessary compliance training.

⛳️ Requirements

• Comprehensive sales cycle experience - From initial contact and qualification to closing and handover — you have accomplished it all.

• Background in contact centers / Telesales - You thrive in a structured call environment and understand how to achieve KPIs.

• Experience in sales account management - You have a track record of nurturing, upselling, and expanding an existing customer base.

• Familiarity with SaaS or digital media - Knowledge of SaaS platforms or the digital media sector is a significant advantage.

🏝️ Benefits

• Permanent work-from-home option - No commuting, no compromises.

• Meaningful purpose with every call - Assist real businesses in addressing genuine challenges with effective tools.

• Rewards for performance - Bring your motivation — we will provide a significant earning potential in return.

• Opportunities for career advancement - Advance as quickly as your ambition and results allow.

• A supportive culture - Celebrate achievements, share experiences, and grow together as a team.

• Practical coaching - Continuous training and mentoring from day one.