Business Advisor, Field Support Specialist

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Visit franchise locations to assess successful practices and identify areas for enhancement.

• Collaborate directly with franchise owners and managers on aspects such as sales, operations, marketing, staffing, and profitability.

• Analyze P&Ls and other financial data to pinpoint growth opportunities.

• Assist franchisees in establishing achievable goals and formulating plans to reach them.

• Offer advice on marketing initiatives, training, technology, and industry best practices.

• Aid in resolving operational and technical issues.

• Exchange ideas and successful strategies implemented in other Signarama locations.

• Partner closely with the corporate team to guarantee franchisees receive necessary support and resources.

• Foster robust, long-lasting relationships with franchise owners and their teams.

• Celebrate achievements and assist in navigating business challenges.

• Travel around 50% of the time within the designated territory.

⛳️ Requirements

• Experience in the sign industry, whether in a sign shop, sign franchise, signage manufacturing, sales, production, installation, or a related field.

• A solid understanding of the sign industry, challenges faced by owners, and profitable operational practices.

• Previous roles as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or similar are advantageous.

• Franchise experience is beneficial.

• Background in managing budgets and P&L statements.

• Knowledge of sales, marketing, and retail business practices.

• Proven experience in assisting businesses with process improvements and profitability enhancements.

• Exceptional project management and organizational abilities.

• Capability to assist franchisees in navigating labor, vendor, supplier, and operational challenges.

• Excellent communication and relationship-building skills.

• Comfortable interacting with owners, managers, and employees at all levels.

• Strong problem-solving abilities and a proactive approach to finding solutions.

• Technical proficiency and the ability to quickly adapt to new technologies.

• Familiarity with graphic design software, point-of-sale systems, accounting software, or other relevant technologies used in the sign industry.

• Proficient in Microsoft Office and other standard business applications.

• A valid driver's license and automobile insurance are required.

• Willingness to travel approximately 50% of the time.

🏝️ Benefits

• Competitive salary package.

• Thorough training and onboarding process.

• Opportunities to travel and collaborate with franchise owners nationwide.

• Comprehensive medical, dental, vision, and life insurance coverage.

• Short- and long-term disability insurance available.

• Generous paid time off (PTO) policy.

• 401(k) plan with company contribution match.

• Team-building activities and social events.

• Opportunities for leadership and professional development.

• Recognition programs for top performers.

• Opportunities to contribute to community through company philanthropy.