Business Administration Support Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Offer versatile administrative support to meet STARRY’s daily operational requirements.

• Assist with administrative projects, data management, records upkeep, document processing, reporting, and various business functions.

• Ensure electronic and paper records are organized and accurate.

• Execute data entry, document processing, file updates, scanning, and routine administrative tasks.

• Maintain records related to employees, finances, operations, and the organization.

• Review information for completeness and pinpoint discrepancies, missing documentation, or data needing follow-up.

• Prepare and manage spreadsheets, reports, tracking tools, and administrative records.

• Gather information from internal systems for regular reporting and departmental projects.

• Provide support with payroll, benefits, human resources, compliance, onboarding, and other operational processes.

• Address questions, discrepancies, and issues that require further examination.

• Offer administrative support for special projects, audits, compliance activities, system updates, and organizational initiatives.

• Collect, organize, and prepare documentation within set deadlines.

• Maintain accurate information in organizational systems and software platforms.

• Learn and efficiently use relevant business systems.

• Communicate with employees, supervisors, vendors, and internal departments regarding routine administrative matters.

• Safeguard confidential personnel, payroll, financial, and organizational information.

• Adjust priorities and availability in response to changing organizational needs and PRN workload.

• Conduct weekly visits to the post office to check the PO box, retrieve mail, scan it, and route it securely.

• Complete bank deposits and associated bank runs in accordance with the Bank Deposit SOP.

⛳️ Requirements

• High school diploma or equivalent is required.

• Additional education in business administration, human resources, accounting, or a related field is preferred.

• Prior experience in an administrative, clerical, office support, human resources, payroll, or business operations setting is preferred.

• Strong organizational abilities and capability to manage multiple tasks and shifting priorities.

• High degree of accuracy and attention to detail when handling records, data, forms, and spreadsheets.

• Excellent written and verbal communication skills.

• Capacity to maintain confidentiality and apply appropriate judgment with sensitive information.

• Reliable transportation for occasional business travel is necessary.

• Valid driver’s license and adherence to Company driving requirements are mandatory.

• Proficiency in Microsoft Office or Google Workspace and general office technology.

• Ability to learn and work effectively with electronic databases, HRIS platforms, document management systems, and organizational software.

• Dependability, initiative, and capability to work independently with suitable guidance.

• Ability to identify problems, seek clarification, and adhere to established procedures.

• Flexibility to provide support as needed and respond to evolving administrative demands.

• Alignment with STARRY’s mission, vision, values, and commitment to service excellence.

• Capability to perform routine computer-based and office-related activities for extended durations.

• Ability to organize, manage, and transport standard office materials and records.

• Proficiency in communication through in-person, telephone, electronic, and virtual methods.

• All candidates must complete the relevant HHSC background check process.

🏝️ Benefits

• Core-values-driven benefits that support holistic staff needs and promote work/life balance.

• Most benefits are available to both part-time and full-time staff.