Business Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee a portfolio of B2B sportsbook operators, fostering robust client relationships and ensuring daily operational excellence.

• Serve as the primary contact point, managing operator requests and delivering updates in a clear and efficient manner.

• Collaborate with Technical Account Managers to facilitate integrations, resolve issues, and implement enhancements.

• Conduct regular reviews of operator performance and platform audits, proposing product updates and promotional strategies.

• Monitor and analyze operator KPIs to identify opportunities for revenue growth and strategic betting events.

• Manage contract renewals, promote additional features, and negotiate commercial terms to drive business expansion.

• Ensure timely and precise monthly invoicing, reporting, and adherence to internal and market regulations.

⛳️ Requirements

• Proficient in English (B2+) and Russian (B2), both written and spoken.

• At least 2 years of experience in account management, customer success, or business development within iGaming, sportsbook, or B2B SaaS sectors.

• Demonstrated experience in managing multiple B2B clients or operators.

• Strong understanding of sportsbook operations, betting markets, and industry trends.

• Excellent communication, negotiation, and relationship-building abilities.

• Familiarity with CRM systems, analytics tools, and KPI-driven decision-making.

🏝️ Benefits

• Full-time remote work opportunities and flexible working hours.

• Private insurance coverage.

• An additional day off for each calendar year.

• Compensation for sports programs.

• Comprehensive Mental Health Programme.

• Free online English lessons with a native speaker.

• Generous referral program.

• Opportunities for training, internal workshops, and participation in international professional conferences and corporate events.