Bodily Injury Adjuster – Rental Vehicle Claims

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of bodily injury claims from initial notification to resolution, ensuring early communication and a documented strategy for each case.

• Conduct thorough coverage assessments, risk evaluation, and policy reviews.

• Investigate liability and coverage through rental agreements, police documentation, witness statements, scene evidence, and telematics when available.

• Collect and examine medical records, bills, imaging, and wage information.

• Assess causation, reasonableness of treatment, and future care needs.

• Determine claim values based on injury severity, jurisdiction, venue, comparative fault, and verdict trends.

• Promptly set and modify indemnity and expense reserves as new information surfaces.

• Negotiate settlements within authorized limits and draft authority requests with a well-founded rationale for increased amounts.

• Recognize early settlement opportunities and highlight files that may face litigation, attorney involvement, or excessive exposure.

• Collaborate with defense attorneys, nurse case managers, investigators, and Special Investigations Units as required.

• Manage Medicare Secondary Payer reporting, lien resolution, and release documentation.

• Adhere to regulatory, carrier, and program standards while maintaining up-to-date file notes.

⛳️ Requirements

• Candidates must reside in an eligible U.S. state for the duration of their employment.

• We are unable to hire candidates who live in California, Alaska, Hawaii, U.S. territories, or outside of the United States.

• 3 to 5 years of experience handling bodily injury claims, ideally in commercial auto or rental/rideshare sectors.

• Strong understanding of liability concepts, medical terminology, and injury valuation principles.

• Demonstrated negotiation abilities and experience managing claims with attorney representation.

• Familiarity with Medicare Section 111 reporting and lien management.

• A bachelor's degree is preferred.

• AIC, CPCU, or similar certifications are advantageous.

• An active adjuster license is required: a resident-state license where applicable, or a Designated Home State (DHS) license.

• Willingness to obtain any additional necessary licenses within 60 days, including completing state examinations.

🏝️ Benefits

• Comprehensive health insurance package that includes nationwide coverage, vision, and dental plans.

• 401(k) retirement plan with employer matching contributions.

• Competitive paid time off (PTO) policy.

• Generous family leave policy after 8 months of continuous service.

• Fully remote (home-based) position.

• Provision of an Apple laptop, a large secondary monitor, and other quality-of-life equipment as desired.