Bodily Injury Adjuster – Moderate Represented

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Conduct investigations into automobile accidents involving single or multiple vehicles that result in property damage and/or bodily injury, often with attorney collaboration.

• Manage litigated claims within the state of Georgia.

• Evaluate coverage, liability, and damages associated with claims.

• Engage with customers and attorneys through voice calls, emails, and text messages.

• Negotiate fair settlements for injuries with all parties concerned.

• Deliver compassionate, clear, and dedicated customer service throughout the casualty claims process.

• Investigate claims by performing thorough damage assessments and interpreting policies.

• Utilize phone, email, and video chat to assist customers in navigating the claims process and to provide updates on progress.

• Assess and negotiate settlements with customers, vendors, third-party carriers, and claimants.

• Leverage estimation tools, job aids, and settlement platforms to resolve claims effectively.

• Implement policies in accordance with policy agreements.

• Ensure clear, timely, and precise documentation of claims within the claims system.

⛳️ Requirements

• A minimum of 2 years of experience in handling 3rd Party Bodily Injury Claims is required.

• 2 to 5 years of current experience with Georgia claims is necessary.

• Strong communication skills, particularly over the phone.

• Ability to work autonomously and remotely while efficiently managing time.

• Knowledge of insurance policies, coverage, and liability determination.

• Excellent critical thinking and problem-solving abilities.

• Familiarity with tools and platforms used for claims evaluation.

• Successful completion of approximately six to nine weeks of onboarding, including licensing if applicable, and role-specific training.

• Willingness to attend necessary training sessions and actively engage in virtual learning activities.

• An adjuster and/or appraiser license may be required within 60 days of hire, if applicable.

• Active insurance license holders must terminate any existing appointments and may not hold outside appointments during employment.

• Applicants with a resident producer license must surrender it when instructed.

• Must undergo a background investigation.

• Must reside outside of California, Alaska, Hawaii, Washington, and Puerto Rico.

• Reliable internet connection with a minimum download speed of 50 MB and upload speed of 5 MB is required.

• A dedicated, private workspace free from distractions, with suitable desk and seating arrangements, is essential.

🏝️ Benefits

• A benefits package available from the first day of employment.

• A time-off policy that promotes a healthy work/life balance.

• Comprehensive healthcare benefits.

• 401K/pension plan options.

• Education reimbursement programs.

• Both initial and ongoing training opportunities.

• Support for career advancement and continuous development.

• A complete technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for internet connectivity costs.

• Flexibility for remote work arrangements.

• Requirements for a dedicated private home workspace and support for connectivity.