Bodily Injury Adjuster

This is a fully remote position, open to applicants in Alabama, +38 more locations.

📋 Description

• Investigate and validate the facts surrounding basic automobile accidents.

• Carry out initial investigations for bodily injury claims.

• Assess liability and confirm coverage.

• Evaluate damages and facilitate prompt, equitable claim resolutions.

• Oversee intricate claim scenarios from the first notice to early resolution.

• Utilize insurance policy knowledge in the claims handling process.

• Manage coverage, liability, and damage investigations with limited discretion.

• Review, assess, and negotiate straightforward injury claims.

• Identify vehicle body components and potential property damage.

• Recognize customer needs and deliver suitable customer service.

• Ascertain subrogation or fraud potential and handle accordingly.

• Work on West Coast claims during shifts from 11am–8pm EST or 12pm–9pm EST.

• No supervisory responsibilities involved.

⛳️ Requirements

• Experience in investigating and verifying facts of loss related to basic automobile accidents.

• Capability to determine coverage, liability, damages, and adjust/negotiate claims within authorized limits.

• Strong analytical and customer service capabilities.

• Proficient in managing complex claim situations from the first notice through to early resolution.

• Experience with MMR is preferred, but not mandatory.

• Basic knowledge of insurance policies, the industry, and organizational relationships.

• Ability to investigate auto claims concerning coverage, liability, and damages.

• Competence in reviewing, evaluating, and negotiating straightforward injury claims.

• Familiarity with vehicle body parts and potential property damage.

• Skills in customer service, de-escalation, empathy, multitasking, negotiation, prioritization, task management, and time management.

• Active insurance license holders must cancel all current appointments prior to onboarding and cannot maintain outside appointments during employment.

• Applicants with a resident producer license must formally surrender it when directed by the licensing team.

• Authorization to work in the United States is required; visa sponsorship is not available.

• A dedicated private workspace, suitable desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload are needed.

🏝️ Benefits

• Allstate offers a comprehensive technology setup, which includes a laptop, monitors, headset, keyboard, and mouse.

• Employees eligible for remote work receive a monthly connectivity reimbursement to assist with internet expenses.

• Equal opportunity employer, providing consideration without regard to protected characteristics.

• Assistance or accommodations for applications are available.

• Flexible remote work arrangement.