BioPharma Production Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee specific large customer accounts within a designated territory.

• Act as the main point of contact after the sale.

• Handle intricate negotiations and enhance customer satisfaction, retention, and business expansion.

• Interact with clients through in-person meetings and digital platforms, such as phone, email, and video conferencing.

• Finalize sales and deliver continuous customer support.

• Address inquiries and offer consultative advice on suitable products and services.

• Implement sales strategies and create performance reports.

• Recognize opportunities to boost sales volume while ensuring service excellence.

• Aid in tactical execution and strategic development of the territory.

• Guide and mentor junior sales representatives.

• Contribute to the regional sales strategy.

• Assist customers with material problem-solving.

• Provide distributors and customers with product application insights.

• Follow up on leads generated by Marketing for future business opportunities.

• Serve as the intermediary between customers, distributors, representatives, and Marketing.

• Cultivate relationships with customers, distributors, and representatives.

• Identify prospects for new leads.

• Travel to customer locations and trade shows.

• Ensure quality is upheld within the role's responsibilities.

⛳️ Requirements

• A preferred college degree in the sciences and/or business.

• A minimum of 7 to 10 years of experience in the chemicals industry.

• Familiarity with GMP/GLP Bioproduction.

• Must reside in a major Texas city, ideally in Houston.

• Regular and punctual attendance is required.

• Responsible for maintaining quality within the job's scope.

• Ability to travel to customer locations and trade shows.

• Capability to manage large customer accounts within a defined territory.

• Experience in complex negotiations, customer satisfaction, retention, and business expansion.

• Consultative knowledge of products and services.

• Proficient in commercial insight and relationship management skills.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Wellness programs.

• Health savings accounts.

• Flexible spending accounts.

• 401(k) plan with company match.

• Employee stock purchase program.

• 11 paid holidays.

• 18 PTO days annually.

• Volunteer time off.

• 6 weeks of 100% paid parental leave (except in states that offer paid family leave).

• Learning experiences to support career growth and success.