Biomedical Equipment Technician 3

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to service calls to assess, diagnose, and repair intricate biomedical equipment for customers.

• Conduct scheduled maintenance and safety/environmental inspections.

• Foster strong customer relations and enhance customer satisfaction through Service Excellence.

• Guide others in adhering to GE policies, procedures, hospital protocols, and documentation practices.

• Initiate proactive daily communication with customers to ensure issues are resolved and followed up on.

• Collaborate with team members and colleagues.

• Execute GE/customer facility contracts while supporting both customer and business objectives.

• Lead, instruct, and support technicians in both basic and complex repairs and resolutions.

• Ensure efficient service delivery to accounts within the designated area, including task delegation and administrative responsibilities.

• Mentor colleagues, share best practices, and offer assistance as needed.

• Share on-call duties as part of the team.

• Document repair activities and submit reports/summaries according to established timelines.

• Maintain spare parts, tools, test equipment, calibration, and inventory of approved components.

• Oversee vendor service delivery processes in alignment with GE policies.

• Keep up-to-date with current medical equipment standards, codes, and procedures.

• May serve as site leader, supervising BMET activities, engaging with customer leadership, and participating in a Safety Committee.

• Comply with Health and Human Services, Environmental Health and Safety, and other regulatory standards.

⛳️ Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field with 4+ years of experience in servicing medical equipment; OR equivalent military education along with 4+ years of medical equipment servicing experience; OR a High School Diploma/GED with 6+ years of experience in servicing medical equipment.

• Proficient in utilizing electronic documentation tools like iPads and iPhones.

• Familiar with software programs such as Microsoft Office.

• Demonstrated experience in building and maintaining strong customer relationships across various levels (e.g., nurses, doctors, leadership).

• Proven experience in collaborating with both internal teams and external customers within a solution-oriented service framework.

• Excellent communication skills, able to convey technical issues to customers in a comprehensible manner.

• Capability to work independently as well as collaboratively to implement problem-solving solutions.

• Must pass GEHC's standard background check, which includes a post-offer drug test.

• Must adhere to customer access policies, which may include required immunizations and additional drug tests or background checks when necessary.

• Must be able to lift, carry, push, and pull up to 35 lbs. without assistance.

• Must frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, and sit or stand for extended periods.

• Must have the ability to reach at, above, and below shoulder level, flex/extend neck, and possess good hand and finger dexterity.

• Specific vision capabilities may include color perception and near vision.

• Legally authorized to work in the United States.

• No employment visa sponsorship will be provided now or in the future.

🏝️ Benefits

• Opportunities for professional development.

• Competitive salary and compensation packages.

• Assistance with relocation.

• A positive and engaging work environment.