Biomedical Engineer

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Address the service requirements of BD Advanced Diagnostics clients within the designated geographic area and nationally as necessary.

• Execute installations, maintenance, upgrades, and repairs utilizing electronic and computer skills.

• Service BD COR, Kiestra, Microbiology, Molecular, and LC/MS laboratory systems.

• Collaborate with service and support teams to enhance field service revenue through billable services.

• Present completed tasks to clients and offer follow-up plans as required.

• Proactively arrange and conduct system upgrades with customers.

• Report and document customer complaints in the appropriate systems for resolution and investigation.

• Manage spare parts inventory, company-issued vehicle, laptop, tools, test devices, and assigned equipment.

• Use the company credit card responsibly in accordance with business guidelines.

• Conduct scheduled and unscheduled visits, including overnight stays and occasional national travel.

• Participate in weekend/holiday on-call rotation roughly every 6 weeks.

• Maintain a professional appearance.

• Engage in vendor credentialing programs and fulfill requirements for customer facility access.

⛳️ Requirements

• Bachelor’s degree in Engineering, Electronic Technology, Computer Science, Biomedical or related fields OR 10+ years of relevant experience in troubleshooting and/or repairing complex systems.

• Familiarity with electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics.

• Intermediate knowledge of information systems networking architecture design and setup.

• Intermediate understanding of computer operating systems.

• Ability to communicate effectively with customer IT personnel and laboratory leadership.

• Valid driver's license with a minimum of 3 years of driving history.

• Availability to work flexible hours.

• Willingness to travel up to 50% outside the home geographic area.

• Ability to participate in on-call support as necessary.

• Capability to lift up to 30 lbs frequently and 70 lbs infrequently.

• Ability to push/pull materials weighing up to 100 lbs.

• Capacity to stand, bend, and stoop for up to 10 hours.

• Compliance with company Personal Protective Equipment standards and guidelines.

• Real ID required.

• Ability to pass respirator fit test and annual spirometry if necessary.

• Preferred: Expertise in Robotics.

• Preferred: Experience with Liquid Chromatography (LC) and Mass Spec (MS) instrumentation.

• Preferred: Knowledge of Lab Information Systems (LIS) and database management.

• A+, Microsoft, or Cisco accreditation is advantageous.

• Understanding of basic computer security principles and standard procedures.

• Valid state-issued driver's license and adherence to BD auto safety standards.

🏝️ Benefits

• Comprehensive Total Rewards program.

• Opportunities for reward and recognition.

• Competitive compensation and benefits packages.

• Performance-driven culture.

• Opportunities for learning, growth, and development.

• Flexible work-life balance.

• Equal Opportunity Employer.

• Potential support or requirements for COVID-19 vaccination/testing.

• Workplace accommodations considered under applicable law.