Billing Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Evaluate contractual agreements to comprehend billing terms, payment timelines, and invoicing requirements.

• Generate and dispatch precise, timely invoices in accordance with accounting standards and regulations.

• Incorporate additional charges outside of signed contracts, such as time-and-materials work or hardware/software resales, as applicable.

• Oversee billing timelines and guarantee that invoices are sent punctually and payments are received per contract timelines.

• Address billing discrepancies and customer disputes in collaboration with internal teams and external stakeholders.

• Keep precise billing records, including invoices, payments, and modifications to billing terms or schedules.

• Support financial reporting efforts, including reports and analyses related to contractual billing and revenue recognition.

• Maintain accurate, up-to-date timesheets.

• Receive mentoring and constructive feedback from peers and others.

• Escalate complex issues to senior resources or the appropriate teams when necessary.

• Uphold documentation, processes, and standards through change management protocols.

• Retain comprehensive knowledge of the products and services offered.

⛳️ Requirements

• Contract billing necessitates managing various details, including contract terms, pricing, and payment schedules.

• Strong numerical aptitude is crucial for executing calculations, reconciling accounts, and accurately managing financial data.

• Competence in basic mathematics and understanding of accounting principles are advantageous.

• Capability to analyze and interpret intricate contractual terms and conditions to ensure billing accurately reflects the agreed terms.

• Proficiency in utilizing billing software and systems for invoice generation, payment tracking, and customer account management.

• Familiarity with widely-used accounting software and billing platforms is a plus.

• Effective communication skills for engaging with clients, internal teams, and stakeholders.

• Strong organizational abilities and the capability to prioritize tasks for effective workload management and deadline adherence.

• Problem-solving and critical thinking skills to identify root causes, propose solutions, and mitigate future issues.

• Familiarity with contract terminology, billing concepts, and pricing structures.

• Excellent customer service skills, including empathy, professionalism, and effective communication.

🏝️ Benefits

• Opportunities for professional growth and development.

• Competitive salary and comprehensive benefits package.

• Collaborative and supportive work environment.

• Access to ongoing training and mentorship programs.