Billing Representative II

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Ensure accurate maintenance of billing records for intricate customer and/or patient accounts.

• Handle payments and adjustments efficiently.

• Engage with customers to address inquiries and provide pertinent information.

• Collaborate with both internal and external customers to collect support data and guarantee billing precision.

• Resolve complex billing challenges and assist junior staff by addressing their daily inquiries.

• Reprocess insurance denials and submit required documentation to facilitate payment.

• Keep precise billing records and files consistently.

• Work alongside other departments to address billing and payment concerns.

• Generate monthly and quarterly billing reports for management review as required.

⛳️ Requirements

• High School Diploma or equivalent is mandatory.

• 2-3 years of relevant experience in billing, finance, or collections is essential.

• Exceptional attention to detail is required.

• Outstanding interpersonal, written, and verbal communication skills are necessary.

• Proficiency in Microsoft Office Excel and other related billing software is a must.

• Capability to prioritize and manage multiple tasks concurrently.

• Ability to work autonomously as well as collaboratively within a team.

• Comfortable working in a fast-paced environment.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for career advancement.

• Differentials.

• Premiums.

• Bonuses as applicable.

• Recognition programs.

• Support for professional growth.

• Reasonable accommodations for individuals with disabilities.