Billing Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the semi-monthly billing process and ensure the accurate and timely distribution of client invoices.

• Investigate and resolve discrepancies in billing reconciliations.

• Act as the primary billing liaison with PBM partners regarding complex billing issues, regulatory obligations, and contractual agreements.

• Ensure proper revenue recognition for both existing and new revenue streams, which includes handling monthly accruals and deferrals.

• Review monthly closing tasks and assess balance sheet and income statement accounts.

• Serve as a communication bridge between Billing and Account Management, Broker Relations, Product, and IT departments.

• Collaborate with Accounting teams, including Accounts Receivable, Commissions, and Financial Risk.

• Oversee and mentor a team comprising 8–10 employees.

• Conduct individual meetings, skip-level discussions, and weekly team gatherings.

• Evaluate process documentation, preventive and detective controls, and opportunities for efficiency improvements.

• Supervise the client and internal ticketing system to uphold service-level standards.

• Manage and maintain billing technology tools in collaboration with Product and IT teams.

• Create and assess monthly client-fee audits and perform root-cause analysis.

• Prepare documentation and support the annual external financial statement audit.

• Assist in ensuring the accuracy of the Confluence Accounting site.

• Execute other assigned tasks as needed.

⛳️ Requirements

• A Bachelor’s degree in Accounting or Finance is mandatory.

• At least 5 years of experience in a directly relevant accounting position.

• Proven experience in managing a team of 5 or more employees.

• Proficient in advanced Microsoft Excel skills.

• Demonstrated ability in process documentation, including the identification and implementation of process enhancements.

• Capability to handle multiple tasks simultaneously while meeting deadlines.

• Strong written and verbal communication skills.

• CPA license is advantageous.

• Experience in the pharmacy benefit industry is preferred.

🏝️ Benefits

• Remote-first work environment.

• Options for HDHP or PPO Medical plans.

• Employer fully covers HDHP premiums for employees and eligible family members.

• Coverage for Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance.

• 100% employer-paid premiums for Disability and Life Insurance, including family coverage for Dental and Vision.

• Additional options for buying up Short- and Long-Term Disability and Life Insurance.

• 401(k) plan with an employer match of up to 3.5%, available after 60 days of employment.

• Community Service Day.

• 10 company holidays, including MLK Day, Juneteenth, and the day after Thanksgiving.

• Floating holiday.

• Reimbursement for high-speed internet costs.

• Company-provided computer and monitors.

• Tuition reimbursement for accredited degree programs.

• Paid New Parent Leave for adoption or childbirth.

• Pet insurance.

• Mental health benefits and EAP services through Spring Health.