Billing Coordinator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Execute the monthly premium billing procedures within the QicLink system, which includes importing and verifying billing files for various clients and lines of business that have distinct invoicing rules.

• Generate and distribute invoices according to the billing results, client specifications, and service activities.

• Identify, investigate, and rectify billing discrepancies, such as missing charges, incorrect amounts, or issues related to system processing.

• Develop and oversee self-billing processes for relevant clients and services.

• Review billing outputs to ensure accuracy and completeness, validating rates, eligibility, and service configurations.

• Set up new accounts and implement modifications to existing accounts, ensuring compliance with client contracts and operational requirements.

• Conduct audits on account setups and changes to verify correct configurations and prevent errors in downstream billing.

• Collaborate with Accounts Receivable, Accounts Payable, Eligibility, and Client Services teams to address billing-related inquiries and exceptions.

• Maintain tracking tools and reporting (Excel, Access, or system-based) to monitor billing activities, issues, and completion status.

• Assist with state reporting and fulfill other client-specific reporting obligations associated with billing outputs.

• Identify and analyze recurring issues, conduct root cause analysis, and propose corrective measures and process enhancements.

• Ensure compliance with internal controls, audit requirements, and established billing protocols.

• Perform additional duties as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Coursework towards an Associate or Bachelor's degree in Business, Accounting, or Finance is preferred.

• A minimum of 1–2 years of experience in group medical premium billing is required.

• Familiarity with group premium rates and member eligibility is necessary.

• Capability to produce precise group premium invoices in a high-volume, deadline-oriented environment is essential.

• Experience in supporting billing processes, invoicing, or data validation is required.

• Strong attention to detail with an emphasis on accuracy in billing and data processing.

• Ability to detect discrepancies, conduct root cause analysis, and recommend corrective actions.

• Excellent organizational and time management skills, with the capability to handle multiple priorities and deadlines.

• Ability to work independently within a structured, process-oriented environment.

• Effective communication skills using Microsoft Outlook and Teams to coordinate with internal teams and resolve issues.

• Proficient in Microsoft Excel, including data validation, reconciliation, and basic analysis, with experience in tools like Power Query preferred.

• Experience with financial systems, billing platforms, or database tools is preferred.

• Ability to quickly learn and navigate internal systems, including QicLink and Power BI reporting tools.

🏝️ Benefits

• Competitive salary and comprehensive health benefits.

• Opportunities for professional development and career advancement.

• Flexible work environment and supportive company culture.