Billing & Collections Coordinator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Generating and issuing precise invoices promptly.

• Creating Sales Orders from statement of work (MSA) Contracts in Netsuite with a focus on accuracy and attention to detail.

• Reviewing Salesforce closed-won opportunities against Netsuite sales orders for precision and conducting thorough quality control checks between both systems.

• Monitoring accounts receivable and proactively following up with clients regarding outstanding balances.

• Maintaining and updating customer billing information as necessary.

• Investigating and resolving billing discrepancies and disputes effectively.

• Collaborating with internal departments to verify billing data and address client concerns.

• Preparing periodic reports on aging accounts and collection status.

• Ensuring adherence to company policies and relevant regulations concerning billing and collections.

• Negotiating payment plans with delinquent accounts when required.

• Keeping detailed records of all billing and collection activities.

• Assisting with month-end and year-end financial closing processes.

⛳️ Requirements

• Bachelor’s degree in Accounting, Finance, or a related discipline.

• 2-4 years of experience in accounts receivable, general accounting, or similar positions.

• Proven experience managing billing processes with a high level of accuracy and attention to detail.

• Experience utilizing ERP and accounting systems, ideally NetSuite.

• Familiarity with NetSuite, including the creation and review of sales orders, invoices, customer records, and billing transactions, is highly preferred.

• Ability to quickly learn and navigate new systems.

• Strong understanding of accounting principles, particularly in deferred revenue and revenue recognition.

• Proficient Excel skills are essential, including the use of Pivot Tables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, filtering, and data reconciliation.

• Experience analyzing billing, collections, or financial data in Excel.

• Ability to meet deadlines and timelines for accurate month-end closure of financial records.

• Exceptional attention to detail and strong organizational skills.

• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams and customers.

• Capacity to prioritize tasks, manage deadlines, and adapt to a fast-paced environment.

🏝️ Benefits

• Health

• Dental

• Vision

• 401(k) with match

• Commuter Perks

• Long/Short Term Disability

• Employee Assistance Program

• Unlimited PTO

• Paid Parental Leave