Bilingual, Spanish Telehealth CDCES

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver diabetes education support to patients aimed at enhancing adherence and health outcomes.

• Rapidly build rapport and therapeutic relationships via phone with a varied patient demographic.

• Facilitate behavior change among patients by employing motivational interviewing techniques.

• Conduct online webinars.

• Regularly achieve call metrics while also fulfilling quality standards.

• Additional responsibilities as assigned.

⛳️ Requirements

• Must possess a current certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE).

• Proficiency in Spanish is required.

• Demonstrated experience in using motivational interviewing to encourage positive behavior change.

• Proven capability to accept constructive criticism and integrate it into patient interactions to enhance performance.

• Must have a dedicated home office for private patient conversations along with high-speed internet access.

• Ability to work independently and manage time effectively.

• Comfort with advanced technology (Electronic Medical Records, Microsoft Office, scripting applications, device data, etc.) is essential.

• Demonstrated skill in identifying patient needs and adapting communication strategies to effectively serve a diverse patient population.

• Must have a flexible schedule and be available for a minimum of 20 hours per week to meet patient needs.

• Cannot maintain full-time employment elsewhere.

🏝️ Benefits

• Outstanding benefits.

• Work-life balance.

• Opportunities for career advancement.