Bilingual Senior Loan Processor

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee a comprehensive pipeline of purchase and refinance loans from initial submission to final closing.

• Process various loan types, including FHA, VA, USDA, conventional, jumbo, and non-QM loans.

• Engage with borrowers in both English and Spanish throughout the entire loan process.

• Collaborate directly with multiple wholesale lenders and utilize lender portals.

• Assess approvals, pinpoint conditions, and resolve outstanding items promptly and accurately.

• Maintain proactive communication with Loan Originators, underwriters, Realtors, borrowers, and title/escrow partners.

• Assist borrowers with transparent, service-oriented communication and a strong sense of urgency.

• Monitor contingency dates, closing dates, rate lock expirations, and other crucial milestones in the file.

• Ensure all files are compliant, complete, and ready prior to submission.

• Uphold strong follow-up practices to ensure files progress toward a clear to close status.

• Achieve or surpass SLA expectations concerning file touches, turnaround times, and communication standards.

• Maintain precise loan status updates, notes, and documentation in Arive.

• Interpret and understand lender conditions, investor overlays, and specific file requirements.

• Appropriately escalate issues while also proposing solutions and subsequent steps.

⛳️ Requirements

• A minimum of 3 years of experience in mortgage processing.

• Proficiency in both English and Spanish.

• At least 2 years of experience working in a mortgage broker or non-delegated correspondent environment is preferred.

• Experience in submitting loans directly to wholesale lenders.

• Extensive hands-on experience in processing purchase transactions.

• Solid understanding of FHA, VA, USDA, conventional, jumbo, and non-QM loans.

• Strong grasp of TRID and mortgage compliance requirements.

• Capability to manage over 25 active loans with urgency and organizational skills.

• Familiarity with various lender portals and investor overlays.

• Strong follow-up discipline and meticulous documentation practices.

• Ability to communicate clearly, calmly, and professionally with borrowers, agents, loan officers, title, and underwriting teams.

• Confidence in managing files from submission through to closing without needing constant supervision.

🏝️ Benefits

• Health insurance

• Paid time off

• Professional development opportunities

• Bonus per file