Bilingual Reimbursement Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and manage all necessary actions to secure prescription drug coverage for patients

• Collaborate with insurance providers, physician offices, and healthcare professionals to enhance reimbursement options

• Prepare and submit all required documentation and paperwork to insurance companies and public/federal funding programs

• Conduct financial means testing as needed

• Manage pharmacy processes once funding has been confirmed

• Acquire comprehensive knowledge of public, private, and federal funding systems

• Accountable for reporting any adverse events to the relevant departments

⛳️ Requirements

• Post-secondary education or equivalent experience in a related field

• At least 2 years of customer service experience in an office setting

• High proficiency in Microsoft applications (Outlook, Word, Excel)

• Professional, polite, and effective telephone communication skills

• Demonstrated ability to manage time, prioritize tasks, and multitask to meet competing deadlines

• Excellent communication and interpersonal abilities

• Capacity to work independently as well as collaboratively in a team

• Strong attention to detail

• Experience in the healthcare, pharmaceutical, or insurance sectors is mandatory

• Bilingual in French and English is required

🏝️ Benefits

• Medical, dental, and vision care

• Backup dependent care

• Adoption assistance

• Infertility coverage

• Family-building support

• Behavioral health solutions

• Paid parental leave

• Paid caregiver leave

• Training programs

• Professional development resources

• Mentorship programs

• Volunteer activities