Bilingual LPN, Care Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct phone consultations with patients participating in care management and/or remote patient monitoring programs, offering support and education regarding their chronic conditions.

• Instruct patients on their health conditions and equip them with lifestyle and behavioral strategies to take an active role in managing their chronic conditions.

• Help patients establish and achieve goals that align with their provider-approved care plans.

• Keep accurate and current patient records, ensuring that all interactions and care plans are documented according to established protocols.

• Address patient concerns and obstacles to care, striving to identify practical solutions that enhance patient adherence and outcomes.

• Deliver clear, compassionate, and effective communication to patients.

• Adhere to approved workflows for communicating patient needs to their healthcare providers.

• Engage in training sessions, team meetings, and quality improvement initiatives to improve the care navigation process and enhance the patient experience.

• Respond to remotely transmitted patient data, such as blood pressure, blood glucose, weight, and pulse oximetry, in accordance with approved partner workflows.

⛳️ Requirements

• A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN).

• Over 3 years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring.

• Strong communication and interpersonal skills.

• Proficiency in verbal and written communication in Spanish.

• Exceptional organizational and time management skills.

• Competence in using electronic health records (EHR) and care management software.

• Ability to work autonomously and collaboratively within a team.

• Empathetic and patient-centered approach to care.

• Reliable internet connection, a HIPAA-compliant workspace, and proficiency with virtual communication tools (e.g., Zoom, Slack).

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and inclusive work environment.

• Meaningful work that positively impacts healthcare accessibility and outcomes.