Bilingual Inside Sales Associate

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Follow up with dealers regarding all eligible applications post-approval.

• Negotiate with dealerships to secure the maximum number of deals with the best possible terms for FHF, enhancing FHF’s “win-rate” for approved applications.

• Act as the primary point of contact for dealers in all communications with internal FHF teams.

• Monitor dealer activities to identify potential risks and red flags.

• Travel to dealerships as required based on market assignments.

• Assist the Outside Sales team with dealer-specific initiatives aimed at increasing volume.

• Collaborate with the Servicing and Collections team to address dealer complaints and resolve conflicts.

• Manage the list of open applications to ensure timely follow-up with dealers.

• Oversee all facets of dealer communication with various internal FHF stakeholders to guarantee a seamless experience for dealers.

⛳️ Requirements

• Proven history of career stability.

• A BA/BS degree is required, or equivalent work experience.

• At least 1 year of prior experience in sales or banking.

• Bilingual proficiency in English and either Spanish or Portuguese.

• Exceptional communication skills.

• Capability to multitask and work independently.

• Proficient in Excel and Outlook.

🏝️ Benefits

• Great Perks – We provide competitive salaries along with generous health and welfare benefits, paid vacation, a 401(k) match, tuition reimbursement, quarterly social events, monthly lunches, and a comprehensive employee recognition and training development program to support your career enhancement.

• Culture - We believe in maintaining a healthy work-life balance. While we are dedicated to our work and care deeply for our customers and partners, we also prioritize your time for family, friends, and personal well-being.

• Growth - Our company’s expansion offers exceptional career advancement opportunities. FHF’s remarkable year-over-year revenue growth and entrance into new markets create pathways for you to develop your professional journey. We actively engage each employee in crafting a career plan that benefits all parties, and we have a proven track record of investing in your success.