Bilingual Inside Sales Agent – Debt/Credit

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Take a central role in achieving our client acquisition and revenue growth goals.

• Manage No Cold Call! (Pre-qualified leads) responsibilities.

• Maintain the flexibility to work remotely, using advanced software tools to engage with potential customers.

• Demonstrate outstanding communication skills, persuasive capabilities, and an "Always Be Closing" approach.

⛳️ Requirements

• Demonstrated experience in inside/inbound phone sales within the United States credit sector, including but not limited to credit cards, repair, history, score, and reporting.

• Presenting and finalizing credit repair solutions tailored to customers' profiles and credit situations.

• Adhering to a step-by-step protocol to promote TCP's credit repair products while addressing clients' concerns.

• Striving not just to meet quotas and KPIs but to surpass performance expectations.

• Employing TCP’s technology tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in daily tasks.

• Availability for full-time remote work with one unpaid 01 hour break during a 09 hour shift.

• Work schedule options include:

• - Option 1: Monday to Thursday: 10:00 AM to 07:00 PM & Saturday: 09:00 AM to 06:00 PM EST

• - Option 2: Monday to Thursday: 11:00 AM to 08:00 PM & Saturday: 09:00 AM to 06:00 PM EST

• - Option 3: Monday to Friday: 12:00 PM to 09:00 PM EST

• - Option 4: Monday to Friday: 01:00 PM to 10:00 PM EST

• Bring Your Own Device: A computer that meets our specifications is required.

• 1-2 years of customer service experience in B2C focused financial and banking services.

• Familiarity with the United States credit industry, including credit cards, lines of credit, and personal loans.

• A customer-first attitude and empathy towards their needs.

• Exceptional communication skills and a solution-oriented mindset.

• A strong desire to learn and familiarize oneself with TCP’s technological suite.

🏝️ Benefits

• A chance to join a leading US-based credit repair service provider.

• Full-time permanent position.

• 100% remote work with a great work environment.

• Base Salary: $12/hr or $2080/month minimum.

• Commissions: Uncapped progressive commissions.

• Paid Training: One month of paid training scheduled Monday to Friday (09:00 AM to 06:00 PM Eastern Time).

• Opportunities for employee development, management training, coaching, and upskilling.

• Flexible accruing paid time off.

• Company holidays.

• Birthday time off.

• Eligibility for health benefits after one (01) year of employment.