
Bilingual Customer Consultant – French, English
Posted May 23

Posted May 23
This is a fully remote position, open to applicants in Portugal.
• Assisting French-speaking clients through phone, email, and chat channels.
• Diagnosing technical and account-related problems.
• Leading users through the features and functionalities of the platform.
• Ensuring a superior customer experience in every interaction.
• Collecting customer feedback to enhance service quality.
• Proficient in both French and English (C1/C2 level).
• Previous experience in customer support is advantageous.
• Excellent communication and problem-solving abilities.
• Capacity to thrive in a dynamic digital environment.
• A customer-centric approach.
• Health insurance coverage.
• Permanent employment contract after a 6-month period.
• A multicultural and international work environment.
• Opportunities for career advancement.
• Meal allowance of €10.20 per day (approximately €214 per month).
• Language allowance for French and English: €250.
• Maximum performance bonus of €360.
• Flex work allowance of €60.
• Assiduity allowance of €110.
VOLL
Entrepreneur Cooperative
BA Global Talent
Slash Staffing
Get handpicked remote jobs straight to your inbox weekly.