Bilingual Customer Consultant, French and English

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Assisting French-speaking clients through phone, email, and chat channels

• Diagnosing technical issues and account-related problems

• Navigating users through the features and functionality of the platform

• Delivering an outstanding customer experience in every interaction

• Collecting customer feedback to aid in service enhancements

⛳️ Requirements

• Proficient in both French and English (C1/C2 level)

• Prior experience in customer support is an advantage

• Excellent communication and problem-solving abilities

• Capability to thrive in a fast-paced digital setting

• Customer-oriented attitude

🏝️ Benefits

• Health insurance

• A multicultural and international work environment

• Opportunities for career advancement