This is a fully remote position, open to applicants in Canada.

• Assess contracting prerequisites and process new advisor applications across various systems.

• Evaluate licensing criteria in line with advisor contracting and provincial regulations.

• Conduct research and facilitate the transfer of business between advisors.

• Perform ongoing administrative support for contracted advisors.

• Ensure adherence to company policies, compliance standards, and regulatory obligations in all processes.

• Engage with internal and external stakeholders utilizing strong bilingual verbal and written communication skills.

• Operate efficiently under pressure while managing high workloads and fulfilling expected service level agreements.

• Exhibit strong organizational and prioritization abilities with meticulous attention to detail.

• Deliver outstanding customer service and maintain effective relationship management.

• Experience and/or knowledge in the insurance sector.

• Proficiency in Microsoft Excel.

• Familiarity with complex distribution systems or a willingness to learn new software.

• Bilingual fluency in English and French.

• Capacity to work effectively under pressure while managing high volumes and meeting expected SLAs.

• Strong organizational skills and the ability to prioritize tasks with a keen eye for detail.

• Exceptional customer service and relationship management abilities.

• Capability to collaborate and contribute to a team environment with minimal supervision.

• Proficient in building interpersonal relationships in a virtual setting and self-managing in a remote work context.

• 4-month contract with the possibility of transitioning to permanent employment.

• Full-time role: 37.50 hours per week.

• Work schedule from Monday to Friday, 8:00 am to 4:00 pm.

• Potential shift to 9:00 am to 5:00 pm following training.

• Flexibility to work remotely.

• Hybrid work options are available but not mandatory.

Bilingual Contract Administrator – Insurance

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