Bilingual Client Intake Specialist – Remote Success Coordinator, English/Spanish

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the professional and approachable representative of the company for all incoming inquiries.

• Deliver exceptional support in both English and Spanish.

• Assume responsibility for routine administrative duties and data entry tasks.

• Work in conjunction with on-site office personnel for intricate scheduling needs.

• Uphold high standards of excellence and seek opportunities to enhance the customer experience.

⛳️ Requirements

• Complete bilingual proficiency in English and Spanish (both written and spoken).

• Demonstrated ability to establish immediate rapport over the phone.

• Strong sense of ownership and initiative as a self-starter.

• High-speed internet connection and a professional camera/video setup.

• Prior experience assisting U.S.-based clients in a remote setting.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.