Bilingual Care Coordinator – LPN/LVN

This is a fully remote position, open to applicants in California.

📋 Description

• Conduct outbound patient outreach calls in both English and Spanish.

• Perform health risk assessments and assist with CCM and RPM activities.

• Accurately document all patient interactions within Electronic Health Record (EHR) systems.

• Provide education to patients and their families on chronic disease management and adherence to treatment.

• Identify gaps in care and appropriately escalate concerns to providers or internal teams.

• Coordinate care plans while maintaining consistent patient follow-up schedules.

• Connect patients with community resources and healthcare support services.

• Ensure compliance with HIPAA regulations and maintain confidentiality standards at all times.

• Collaborate with providers and care teams to enhance patient engagement and outcomes.

⛳️ Requirements

• Active, unencumbered LPN/LVN license (California or compact state accepted).

• Residency in the MST or PST time zone.

• Professional fluency in both English and Spanish.

• Current Basic Life Support (BLS) certification.

• Strong proficiency in EHR systems and Google Suite.

• A dedicated, HIPAA-compliant home office with reliable high-speed internet and a dual-monitor setup.

• Excellent clinical reasoning, communication, and patient engagement skills.

• Nice to Have

• Previous experience in care coordination, CCM, TCM, or remote patient monitoring programs.

• Experience in educating patients and families about chronic disease management.

• Familiarity with CMS compliance standards, quality measures, and healthcare documentation requirements.

• Experience assisting patients in navigating community resources and support programs.

🏝️ Benefits

• Health, dental, and vision insurance

• 401(k) retirement plan

• Paid Time Off (PTO)

• Life and Long-Term Disability (LTD) benefits

• Fully remote work environment

• Monday–Friday schedule with no weekends

• Ongoing professional growth and development opportunities

• Periodic compensation reviews