Bilingual Account Manager – Inside Sales, Spanish/English

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee a pipeline of both new and existing clients.

• Conduct high-volume outbound calls to current customers and qualified leads to generate orders and identify growth opportunities.

• Cultivate and enhance relationships with existing customers.

• Create value-based sales strategies that strengthen brand positioning while safeguarding pricing and profit margins.

• Discover, investigate, and establish new sales channels, including retailers, distributors, and opportunities in emerging markets.

• Increase product range and brand presence within current accounts.

• Launch new products, seasonal offerings, and promotional campaigns.

• Oversee orders in the CRM/ERP system while keeping detailed notes and tracking account activities.

• Collaborate with marketing and operations teams on product launches, promotions, and customer onboarding processes.

• Follow up on leads, samples, and opportunities throughout the sales funnel.

• Achieve or surpass sales targets, pipeline activity objectives, and outbound call metrics.

• Monitor pipeline growth, opportunity conversion rates, account acquisition, channel development, revenue growth, average order value, brand portfolio penetration, price integrity, and margin performance.

⛳️ Requirements

• Proficient in both Spanish and English (mandatory).

• Over 2 years of experience in inside sales, account management, or outbound sales/calling.

• Experience in consumer goods, home, fragrance, or lifestyle brands is preferred.

• Demonstrated success in building and managing a sales pipeline from prospecting to closing and reorders.

• Exceptional outbound calling skills with confidence in engaging decision-makers.

• Proven ability to sell based on value rather than price while maintaining margins.

• Self-driven, goal-oriented, and adept in a fast-paced sales environment.

• Strong research skills to discover new accounts and sales channels.

• Familiarity with CRM systems and order management tools.

• Excellent communication, negotiation, and organizational abilities.

• Capability to manage multiple accounts and priorities effectively.

• Skilled at closing sales.

🏝️ Benefits

• Medical.

• Dental.

• Vision.

• Short-term Disability (STD).

• Long-term Disability (LTD).

• Life Insurance.

• 401k.

• Opportunity to work in a growing company expanding into new markets.

• Hands-on role with a significant impact on revenue and customer growth.

• Fast-paced, collaborative environment.

• Chance to contribute to scaling a developing home fragrance brand with increasing sales channels.

• Direct influence on revenue, brand positioning, and customer growth.

• Performance-driven position with opportunities for advancement.