Benefits Specialist

📋 Description

• Assisting members in comprehending their benefits

• Advising on open enrollment and life event choices

• Offering expert guidance across various coverage options

• Addressing benefit-related issues with care and precision

• Providing exceptional member experiences

⛳️ Requirements

• At least 1–2 years of experience in customer service and benefits

• A minimum of 1 year of experience in a call center, ideally within a healthcare, insurance, or benefits setting

• At least 1 year of practical knowledge of Medicare, including Medicare Advantage, Parts A/B/D, and supplemental plans

• Proficient in using MS Word, Excel, and internal systems

• Excellent documentation, accuracy, and time-management abilities

🏝️ Benefits

• Medical, dental, and vision coverage

• Tuition reimbursement

• 401(k) plan with company matching

• Paid time off and holidays