Benefits Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete lifecycle of prominent benefits, wellness, and compliance projects from inception to multi-state execution and employee engagement.

• Collaborate with the Chief of Staff to prioritize the compliance and benefits backlog.

• Adjust program objectives, wellness implementations, and planning schedules as business needs or regulations change.

• Lead the creation of new infrastructure and apply established principles to intricate structural goals.

• Oversee US health benefits and 401k plans, including vendor management, platform oversight, and system enhancements.

• Design, manage, and optimize regional and global employee leave programs.

• Develop, launch, and oversee employee perk frameworks and company-wide well-being initiatives.

• Research, process, and monitor state-specific hiring approvals and regional compliance requirements.

• Maintain benefit records, compliance logs, and 401k updates as the authoritative source.

• Set documentation standards and project rituals for compliance and leave monitoring.

• Simplify complex compliance, legal, and benefits information into clear narratives for executives and the wider company audience.

• Identify adoption challenges and devise strategies to mitigate them.

• Create leader toolkits, compliance FAQs, benefits summaries, and feedback mechanisms.

• Utilize plan usage, employee feedback, and sentiment data to enhance perk and wellness program designs.

• Review benefits administration processes and pinpoint opportunities for efficiency and scalability.

⛳️ Requirements

• Over 8 years of experience leading intricate, multi-workstream initiatives in US health benefits administration, 401k management, and employment compliance.

• Comprehensive knowledge of US health care infrastructure, ERISA regulations, 401k fiduciary responsibilities, and multi-state compliance.

• Capability to independently assess variables, choose suitable methods, and provide structural recommendations.

• Proven track record of collaborating with and influencing Legal, Finance, and Accounting teams.

• History of measuring success through plan utilization, employee retention, and compliance health.

• Exceptional judgment and strict confidentiality when managing medical leaves, personal leaves, and health-related accommodation requests.

• Specialized or advanced knowledge in technical compliance and benefits operations.

• Ability to thrive in high-growth, remote-first settings.

🏝️ Benefits

• Comprehensive US health benefits.

• 401k plans.

• Employee leave programs.

• Remote-work stipends.

• Lifestyle perks.

• Mental health weeks.

• Wellness programs.

• Employee benefits open enrollment.

• Company-wide well-being initiatives.