Benefits Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the comprehensive administration and execution of employee benefits programs throughout the APAC region.

• Assist in the design, establishment, and ongoing enhancement of regional benefits programs that align with global Total Rewards strategies.

• Coordinate annual benefits renewals, enrollment cycles, employee communications, and initiatives for benefits education.

• Facilitate the setup and implementation of benefits programs for new countries and locations within APAC.

• Ensure compliance of benefits programs with local labor laws, statutory requirements, regulatory guidelines, and internal company policies.

• Monitor regulatory changes across APAC markets and suggest updates to benefits programs and policies.

• Conduct regular audits of benefits data, processes, and vendor deliverables.

• Maintain relationships with insurance brokers, third-party administrators, insurers, and other benefits vendors.

• Collaborate with HR, Payroll, Finance, Legal, and global Total Rewards teams on benefits administration.

• Supervise vendor performance, address service issues, and drive improvements in service delivery.

• Manage complex employee inquiries related to eligibility, enrollment, claims, coverage, and vendor escalations.

• Analyze benefits utilization, cost trends, and employee feedback to uncover enhancements and opportunities for cost optimization.

• Prepare and sustain benefits reports, dashboards, and presentations.

• Benchmark regional benefits offerings against market practices.

• Utilize HRIS platforms and data analytics tools to enhance reporting accuracy and operational efficiency.

• Streamline benefits processes through automation, standardization, and operational enhancements.

• Support global Total Rewards projects and cross-regional initiatives.

• Assist in benefits integration and transition activities related to mergers, acquisitions, and organizational changes.

• Contribute to initiatives that enhance the employee benefits experience across the organization.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.

• 5–7 years of progressive experience in employee benefits administration, preferably within a multinational organization.

• Comprehensive knowledge of Indian statutory benefits, labor laws, and employment regulations.

• Experience in managing employee benefits programs, insurance renewals, vendor relationships, and employee inquiries.

• Familiarity with benefits administration across multiple APAC countries, ideally including India, Singapore, Australia, and China.

• Strong analytical skills with advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.

• Experience working with HRIS platforms such as Workday or similar systems.

• Excellent communication, stakeholder management, and problem-solving abilities.

• Strong attention to detail and capability to manage multiple priorities in a dynamic, global environment.

• Ability to effectively collaborate with international stakeholders across different time zones, including US business hours.

• Professional certifications such as CEBS, WorldatWork, SHRM, or equivalent benefits/Total Rewards qualifications are preferred.

• Experience supporting regional or global benefits programs within a multinational organization is preferred.

• Hands-on experience with Workday or other enterprise HRIS platforms is preferred.

• Experience in benefits benchmarking, cost analysis, and vendor negotiations is preferred.

• Project management experience, particularly with benefits implementation or process transformation, is preferred.

• Experience in establishing and implementing benefits programs for new countries or locations is preferred.

🏝️ Benefits

• Employee benefits programs that include health and life insurance.

• Accident coverage.

• Retirement plans.

• Leave benefits.

• Wellness initiatives.

• Statutory benefits.

• Global Total Rewards programs and initiatives.