Benefits & Leave Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary contact for employee inquiries regarding medical, dental, vision, life insurance, 401(k), and other benefit programs.

• Assist employees with benefit enrollments, changes due to qualifying life events, and general administration of benefits.

• Support the annual open enrollment process, new hire benefits orientation, and onboarding activities.

• Collaborate with benefit vendors and internal teams to address employee benefit concerns.

• Manage benefits offboarding in conjunction with the benefits broker.

• Ensure the accuracy of benefits records and documentation within the HRIS.

• Serve as the initial point of contact for employees, managers, and HR regarding leaves of absence and workplace accommodations.

• Work with the third-party leave administrator to oversee approvals, documentation, status changes, and discrepancies.

• Communicate timelines for leave, required documentation, and return-to-work expectations.

• Coordinate return-to-work activities and process leave-related transactions in HRIS, payroll, and third-party systems.

• Address inquiries about leave eligibility under company policies and relevant federal, state, and local leave laws.

• Explain leave procedures and policies, escalating complex cases as needed.

• Assist with accommodation requests and track leave durations, eligibility for company-paid benefits, and return-to-work dates.

• Manage the HR shared inbox and provide initial HR support.

• Collaborate with Payroll to resolve pay issues, discrepancies in benefit deductions, timekeeping queries, and matters related to leave pay.

• Oversee company-paid leave benefits, including salary continuation, paid parental leave, company-sponsored leave programs, and PTO/FTO.

• Generate reports, conduct audits, and maintain confidential employee records.

• Support onboarding and offboarding processes while ensuring data integrity across HR systems.

• Develop process documentation, job aids, and resources for employees.

• Stay informed about leave and benefits regulations and assist in People Team initiatives, special projects, and continuous improvement efforts.

⛳️ Requirements

• An Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.

• A minimum of 2 years of experience in HR, Benefits, Leave Administration, Payroll, or a related administrative position.

• Experience in supporting employee benefits or leave of absence programs.

• Familiarity with FMLA, ADA, state leave laws, and other relevant employment regulations.

• Strong organizational abilities and outstanding attention to detail.

• Excellent customer service and communication skills.

• Capability to manage multiple priorities while upholding confidentiality and discretion with sensitive medical and personal information.

• Proficiency in Microsoft Office.

• Preferred: Experience with third-party leave or benefits administrators.

• Preferred: Familiarity with Paylocity or similar HRIS/payroll systems.

• Preferred: Experience supporting open enrollment.

• Preferred: Background in a healthcare or other regulated environment.

🏝️ Benefits

• Opportunities for professional growth with attractive career paths.

• Flexible paid time off (PTO).

• Comprehensive medical, dental, vision, short-term disability (STD), and long-term disability (LTD) insurance for full-time team members.

• 401(k) savings plan with employer matching contributions.