Behavioral Health Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide individualized coaching for caregivers, children, and teens through video sessions and asynchronous chat utilizing Brightline’s structured, evidence-informed programs.

• Instruct on practical coping strategies, mitigate challenging behaviors, and assist families in establishing and monitoring SMART goals.

• Offer prompt chat support between scheduled sessions.

• Accurately document each member interaction in a timely manner.

• Act as a liaison between families in clinical care and their therapy and psychiatry providers.

• Assist families in navigating content within the Brightline app and guide them to the appropriate level of care.

• Identify and escalate safety concerns following Brightline protocols, including mandated reporting obligations.

• Create and facilitate workshops, group classes, and educational materials in collaboration with cross-functional teams.

• Relay family feedback to enhance Brightline’s programs and tools.

• Deliver pediatric, teen, and parental mental health coaching as part of Brightline’s virtual and in-person outpatient behavioral health practice.

• Coaching does not offer supervision toward clinical licensure.

⛳️ Requirements

• Master’s degree in psychology or a related discipline (or anticipated completion within the next 12 months).

• Certification as NBC-HWC, ICF, or NCHEC, along with a minimum of 5 years of relevant experience, including direct service in a behavioral health context.

• At least 1 year of experience in a behavioral health environment.

• Proficient in child- and family-focused CBT, motivational interviewing, and SMART goal setting.

• Minimum of 1 year of both formal or informal experience working with children, youth, or families.

• Capable of engaging with families from diverse backgrounds and perspectives.

• Commitment to further developing skills in evidence-based behavior change and openness to giving and receiving feedback.

• Exceptional written and verbal communication skills.

• Ability to articulate complex subjects in age-appropriate, easily digestible formats.

• Detail-oriented, organized, and self-sufficient, with a warm, empathetic, nonjudgmental demeanor.

• Quick learner of new technologies and adaptable to a fast-paced, evolving work environment.

• Availability to work a fixed shift from 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time.

• A private, quiet workspace and dependable high-speed internet connection for confidential video sessions.

• U.S. work authorization or permanent residency is required; Brightline does not sponsor visas.

• Preferred experience in digital health coaching.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Long-Term Disability coverage.

• Life Insurance.

• Flexible Spending Account.

• 401(k) plan.

• 12 Company Holidays.

• Floating Holidays.

• Paid Time Off.

• Company-wide Holiday Shutdown between Christmas and New Year's.

• Parental Leave.

• Health and Wellness Stipend.

• Home Office Reimbursement.

• License Maintenance Reimbursement.

• Commuter Benefits.

• Professional Development Reimbursement.

• Equity may be part of total compensation packages.