BDR Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, document, and continually enhance standard operating procedures (SOPs) for the BDR team.

• Design, construct, and refine BDR outreach cadences and sequences that align with campaign and pipeline generation objectives.

• Develop target account lists for campaigns and prioritize leads with high potential.

• Create and maintain reporting dashboards and analytics to monitor BDR performance, pipeline contribution, and critical KPIs.

• Analyze team performance metrics to pinpoint trends, gaps, and opportunities, driving process and strategy improvements.

• Oversee BDR enablement, including onboarding, training, and ongoing skill enhancement.

• Collaborate with subject matter experts to craft training content and programs.

• Foster team engagement and performance through initiatives such as competitions and incentive programs.

• Manage and enhance sales tools, ensuring system functionality, adoption, and alignment with team requirements.

• Assess and suggest new sales and marketing technologies to boost efficiency and effectiveness.

⛳️ Requirements

• Experience in sales operations, revenue operations, or a related field, ideally supporting a BDR or SDR organization.

• Demonstrated experience in building and optimizing outreach cadences and sequences.

• Practical experience in developing reporting dashboards and analyzing sales performance.

• Proficiency with sales engagement platforms (e.g., Outreach, Salesloft).

• Familiarity with CRM platforms, preferably Salesforce.

• Knowledge of sales intelligence and prospecting tools (e.g., ZoomInfo, LinkedIn).

• Strong analytical skills with the capacity to convert data into actionable insights.

• Excellent organizational abilities with the capacity to manage multiple priorities concurrently.

• Clear and effective communicator with experience in cross-functional collaboration.

• Self-motivated individual capable of working independently and driving projects to completion.

🏝️ Benefits

• Flexible working hours.

• Professional development opportunities.