Backend Engineer – Platform – Stacks

This is a fully remote position, open to applicants in Ireland, +4 more countries.

📋 Description

• Design, construct, and manage reconciliation systems, including the SSS backend, to monitor the desired stack state, identify and rectify drift across stack templates, grafana.com state, Hosted Grafana, and the actual customer stack configuration.

• Collaborate with teams across SSS, grafana.com, and deployment configurations to ensure the reliability, observability, and resilience of stack lifecycle workflows.

• Enhance operational efficiency by simplifying deployment processes and contributing to the Stack Config Reconciliation project.

• Oversee the rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configurations.

• Support the rollout of new regions and clusters, including the operational paths necessary to safely bring stacks online in new Grafana Cloud regions.

• Strengthen incident response and recovery pathways for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures.

• Collaborate with Product, Hosted Grafana, Infrastructure, Support, and related AppCore squads on stack lifecycle tasks that impact customers.

• Participate in roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations.

• You will take ownership of the production behavior of the systems you develop. This includes enhancing runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures.

⛳️ Requirements

• You possess at least 1 year of experience working remotely.

• You have some experience with a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA).

• You have professional experience in Golang and are willing to work with both backend services and application code.

• You are passionate about developer and user experience, as well as the quality of the products you work on.

• You have experience contributing to project delivery, from initial brainstorming through to customer product shipping.

• You write clean, well-tested software that is understandable, operable, and maintainable by other engineers.

• You can take well-defined tasks, break them down, and execute iteratively to deliver functional solutions and gather feedback.

• You are willing to collaborate across teams to ensure alignment of your work with the needs of other squads and external stakeholders.

• You have familiarity with Kubernetes in AWS, GCP, or Azure, and have exposure to infrastructure-as-code tools (Helm, Terraform, Jsonnet, etc.).

• You have experience in participating in blameless incident response and contributing to post-incident reviews.

🏝️ Benefits

• 100% Remote, Global Culture

• Scaling Organization

• Transparent Communication

• Innovation-Driven

• Open Source Roots

• Empowered Teams

• Career Growth Pathways

• Approachable Leadership

• Passionate People

• In-Person onboarding

• Balance is Key - 30 days annual leave per annum with 3 days reserved for Grafana Shutdown Days