Backend Engineer – Platform

This is a fully remote position, open to applicants in Sweden, +4 more countries.

📋 Description

• The AppCore Stacks team is responsible for the systems that create, configure, reconcile, migrate, and manage Grafana Cloud stacks on a large scale.

• Our efforts lie at the crossroads of product development, platform management, and operational execution.

• We develop the control-plane services and workflows that ensure stack states are synchronized across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the foundational infrastructure of Grafana Cloud.

• Design, construct, and maintain reconciliation systems, including the SSS backend, to monitor the desired state of stacks, identify, and rectify discrepancies across stack templates, grafana.com states, Hosted Grafana, and actual customer stack configurations.

• Collaborate with SSS, grafana.com, and deployment configurations to maintain reliable, observable, and resilient stack lifecycle workflows.

• Enhance operational efficiency by minimizing deployment complexities (e.g., aiming for single PR regional SSS deployments) and contributing to the Stack Config Reconciliation initiative.

• Oversee rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configurations.

• Facilitate new region and cluster rollouts, including the operational processes necessary for bringing stacks online safely in new Grafana Cloud regions.

• Enhance incident response and recovery processes for stack misalignments, reconciliation failures, plugin rollout challenges, and integration issues with Hosted Grafana.

• Collaborate with Product, Hosted Grafana, Infrastructure, Support, and related AppCore teams on stack lifecycle initiatives that impact customers.

• Contribute to roadmap planning, technical design, OnCall enhancements, and the long-term simplification of stack operations.

• Take ownership of the production performance of the systems you create.

⛳️ Requirements

• You have a minimum of 1 year of experience working remotely.

• You possess experience in a SaaS platform and understand fundamental distributed systems concepts (e.g., scalability, multi-tenancy, high availability).

• Have professional experience with Golang and be open to working on both backend services and application code.

• You are passionate about developer and user experience and the quality of the products you contribute to.

• Have some experience in delivering projects, from initial brainstorming to launching a product for customers.

• You write clean and well-tested code that is understandable, operable, and maintainable by other engineers.

• Capable of tackling well-defined tasks, breaking them down, and executing iteratively to deliver functional solutions and gather feedback.

• You are open to collaboration across teams to ensure your work aligns with the needs of other squads and external stakeholders.

• Familiarity with Kubernetes in AWS, GCP, or Azure, as well as exposure to infrastructure-as-code tools (Helm, Terraform, Jsonnet, etc.).

• Experience in participating in blameless incident response and contributing to post-incident reviews.

🏝️ Benefits

• 100% Remote, Global Culture

• Scaling Organization – Engage in meaningful work within a high-growth, dynamic environment.

• Transparent Communication – Anticipate open decision-making processes and regular updates company-wide.

• Innovation-Driven – Enjoy autonomy and support to deliver excellent work and explore new ideas.

• Open Source Roots – Founded on community-driven values that influence our work culture.

• Empowered Teams – A culture of high trust and low ego that prioritizes results over appearances.

• Career Growth Pathways – Clearly defined opportunities for career development and advancement.

• Approachable Leadership – Executives who are transparent, involved, visible, and relatable.

• Passionate People – Join a team of intelligent, supportive individuals who care deeply about their work.

• In-Person onboarding - We want you to excel from day one alongside your fellow new ‘Grafanistas’ to learn all about our operations and culture.

• Balance is Key - We maintain a global annual leave policy of 30 days per year, with 3 days allocated for Grafana Shutdown Days to encourage team disconnection.