AVP, National Key Account Management

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Guide the team in formulating strategic business plans for National Account clients.

• Cultivate and maintain relationships at the executive level with hospital and healthcare leaders, key economic decision-makers, and strategic partners.

• Collaborate with clients and internal ETH/J&J stakeholders to align customer requirements with organizational capabilities.

• Convert sector and business unit priorities into specific business plans tailored to channels and customers.

• Evaluate customer needs and align internal resources to enhance customer and business results.

• Drive contract pricing, compliance, and execution forward.

• Lead the National Key Account team, consisting of KAM Directors and KAM Managers, to support field contracting strategies, implementation, and performance evaluation.

• Partner with field sales, marketing, finance, and enterprise stakeholders to implement national strategies.

• Develop and mentor directors and managers in business skills, clinical and product knowledge, and leadership practices.

• Provide education and insight concerning national and regional market trends.

• Set objectives and targets, create account metrics, and ensure continuous performance oversight.

• Assist the Vice President of Key Account Management in enhancing key account management capabilities.

• Ensure the coordinated execution of customer solutions through clinical and economic services, programs, and cross-functional resources.

⛳️ Requirements

• Over 12 years of experience in sales, account management, marketing, finance, or general management/consulting.

• A minimum of 5 years of experience in people management is required.

• Experience in customer management is preferred, with a solid understanding of GPO models.

• Financial acuity, market knowledge, and analytics are required.

• Experience in contract management and negotiation is essential.

• Familiarity with the Healthcare marketplace is required.

• Knowledge of the Medical Device marketplace is preferred.

• Exceptional critical thinking skills are required.

• Strong quantitative and analytical abilities.

• Excellent capability to collaborate with peers, leaders, and senior executives.

• A proven ability to navigate organizational structures and decision-making processes.

• A strong capacity to switch between a big-picture perspective and attention to detail is required.

• Excellent verbal and written communication skills are necessary.

🏝️ Benefits

• Sales incentive compensation program.

• Vacation – 120 hours per calendar year.

• Sick time - 40 hours per calendar year.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal, and Family Time - up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period. 10 days Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.