AVP – Alternate Channel Delivery

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver strategic and operational guidance across the division’s digital, virtual, and alternative delivery platforms.

• Oversee integrated, multi-channel teams responsible for achieving measurable business and member outcomes.

• Align high-volume and advisory-led channels while anticipating emerging risks and trends.

• Track performance metrics and mentor teams to enhance sales effectiveness and service excellence.

• Discover opportunities for business growth and channel expansion, ensuring alignment with changing member needs and market trends.

⛳️ Requirements

• A Bachelor’s degree in business, finance, or a related discipline is required; a Master’s degree is preferred.

• At least seven (7) years of progressive experience in the financial services sector or a relevant field, with a minimum of five (5) years in a leadership capacity.

• Proven ability to manage complex business operations, effectively lead teams, and achieve strategic objectives.

• Experience in managing a diversified loan and deposit portfolio and successfully developing business initiatives.

• Advanced knowledge of credit union operations, principles, and values.

• Strong understanding of the competitive landscape within the financial marketplace and local communities.

🏝️ Benefits

• Comprehensive total rewards package.

• Commitment to work/life balance.

• Extensive extended benefits package.

• 11.75% employer-paid RRSP contribution.

• Investment in education and training.

• Banking perks.