Automotive Sales Trainer – Training and Implementation

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide expert training and support in both English and French to new and existing customers utilizing our Dealer Management Software.

• Facilitate virtual training sessions to assist customers throughout the software implementation process, ensuring a seamless transition.

• Conduct onsite training for new software installations in person.

• Acquire a comprehensive understanding of PBS software and associated training procedures.

• Attain proficiency in data entry and other essential operational tasks.

• Independently organize and deliver all assigned training sessions within the primary silo.

• Become a resource for installations without assistance.

• Prioritize tasks autonomously and demonstrate accountability without needing direction.

• Ensure timely handling of assigned DTO Cornerstone tickets.

• Deliver exceptional customer service by effectively navigating and demonstrating the PBS DMS system.

• Foster positive, solutions-oriented relationships to guarantee customer needs are met or surpassed.

• Stay informed and comprehend process documentation as departmental processes evolve.

• Share knowledge across silos and contribute to team learning and development.

• Proactively enhance product knowledge and engage in cross-training opportunities when possible.

• Promote a collaborative and positive team atmosphere.

⛳️ Requirements

• Bilingual; fluent in both French and English (speaking, reading, writing).

• 1-2 years of experience in a car dealership setting, particularly in Sales.

• Strong computer skills are essential, including proficiency in Microsoft Office Suite (Outlook, Word, Excel).

• The ability to quickly learn and adapt to new software tools is crucial!

• Willingness to travel within Canada and the USA for up to 2 weeks per month; valid passport, U.S. visa (if applicable), and a full driver’s license are required.

• Excellent communication skills, including presentation and public speaking abilities.

• Experience with PBS software is a significant advantage.

• Experience in facilitating both in-person and virtual training sessions is a strong asset.

• Strong problem-solving and troubleshooting capabilities.

• Effective time management and organizational skills.

• Ability to multitask and prioritize effectively.

• Outstanding documentation skills.

• High School Diploma.

🏝️ Benefits

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.

• Travel Opportunities - Visit locations across Canada, the U.S., and the Caribbean.

• Comprehensive health benefits - Medical and dental coverage to support your well-being.

• Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.

• Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.

• Employee recognition - Regular appreciation programs and performance-based incentives.

• Competitive compensation package.

• Competitive annual base salary.

• Up to $4,800 per year in product certification bonuses.

• Outstanding travel incentive bonuses.

• Additional performance incentives.

• Attractive referral bonuses.

• Staff discounts – Exclusive savings with partners such as GM, Dell, and more.