Automation and Informatics Consultant, Technical Solution Design

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Design, oversee, and authorize intricate informatics and automation solutions within Abbott’s middleware, AlinIQ Digital Health Solutions, and laboratory automation sectors.

• Spearhead the design of integrated informatics and automation solutions tailored for clinical laboratory settings.

• Act as the subject matter expert for middleware, routing engines, and automation products throughout the pre-analytical, analytical, and post-analytical phases.

• Evaluate customer data, workflows, and operational challenges to pinpoint areas for efficiency, scalability, and clinical outcome enhancements.

• Standardize solution configurations across various engagements.

• Manage high-impact solution design initiatives for strategic health-system accounts.

• Create presentations, conduct Total Value of Ownership analyses, and draft Statements of Work.

• Perform assessments of clinical laboratory workflows.

• Develop current-state and future-state process maps, network diagrams, transition phases, and implementation strategies.

• Design tailored informatics workflows, auto-verification rules, and middleware setups.

• Execute server sizing calculations and articulate Abbott's informatics platform capabilities.

• Lead customer interactions to position Abbott's digital health solutions effectively.

• Collaborate with cybersecurity teams to ensure standards compliance.

• Respond to Requests for Proposals (RFPs) and technical questionnaires.

• Partner with Area TSD Directors and Regional Managers to address market demand and strategic account engagements.

• Convert technical insights into sales strategies and assist in RFI/RFP processes.

• Mentor and guide sales teams on laboratory automation, informatics, and workflow optimization.

• Cultivate relationships with laboratory directors, IT staff, and executive leadership.

• Support customer satisfaction, retention, change management, and the adoption of solutions.

• Ensure compliance with quality systems through design verification and approval.

• Create standardized methodologies and tools, drive profitability, provide executive insights, and relay customer feedback to Marketing, R&D, and Product Management.

⛳️ Requirements

• Bachelor's degree is required.

• A minimum of 7+ years of combined experience in Clinical Laboratory Science, Technical Sales, Technical Service, or Technical Applications.

• Practical experience with clinical laboratory operations, workflows, instrumentation, automation, or middleware.

• Willingness to travel up to 75% in the field.

• Valid US Driver's License is required.

• A thorough understanding of process improvement methodologies is preferred.

• Strong analytical and problem-solving skills are essential.

• Comprehensive knowledge of laboratory operations and regulatory standards.

• Excellent communication skills and ability to collaborate across functions.

• Lean Six Sigma or equivalent certification is preferred.

🏝️ Benefits

• Opportunities for career development with a global company.

• Attractive retirement savings plan with significant employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt assistance.

• FreeU education benefit, providing a pathway to earn a bachelor’s degree.

• Comprehensive health and wellness benefits.

• Equal Opportunity Employer dedicated to fostering employee diversity.