Authorization Specialist

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Carry out a range of responsibilities related to patient registration, appointment scheduling, and verifying insurance information.

• Demonstrate exceptional customer service skills focused on care during daily interactions with the public, patients, staff, and physicians.

• Schedule, modify, and update patient appointments as necessary.

• Conduct patient interviews to gather demographic information, assess eligibility, and collect co-payments and deductibles.

• Reach out to insurance providers to confirm the patient's insurance eligibility, benefits, and requirements.

• Request, monitor, and secure pre-authorizations from insurance companies.

• Process insurance authorizations and ensure patient records are up-to-date.

• Review referrals to determine approval or denial based on the information obtained.

• Utilize online insurance verification platforms effectively.

• Share any changes or trends in insurance with the team.

• Address patient inquiries, questions, and scheduling requests promptly.

⛳️ Requirements

• High School Diploma or equivalent qualification is required.

• Preferred experience of 1 to 2 years in a medical office setting.

• Strong understanding of medical terminology is essential.

• Above-average spelling and typing abilities are necessary.

• Proficient in computer software, including online insurance websites and database management.

• Familiarity with the Microsoft Office suite is required.

• Excellent interpersonal skills are a must.

• Ability to read, write, speak, understand, and communicate effectively in the English language is essential.

🏝️ Benefits

• Health insurance coverage.

• Retirement plan options.

• Flexible work arrangements available.

• Paid time off benefits.

• Opportunities for professional development.