Atención al Cliente

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide assistance to customers who have a Claro mobile line

• Retain customers through promotions, offers, and discounts

• Strive for customer retention within the company

• Participate in 13 days of remote training

⛳️ Requirements

• 3 months of experience in Customer Service, Sales, or Cross Selling at a Call Center

• Secondary Education

• Skills in Call Center operations

• Goal-oriented

• Communication and persuasion abilities

• Customer service expertise

• Proficiency in Microsoft Office

• Initiative

• Customer service focus

• Availability to work from Monday to Sunday, from 9:00 a.m. to 7:00 p.m., with rotating days off

🏝️ Benefits

• Productivity bonus: Up to S/ 300

• Welcome bonus: S/ 100

• Perfect attendance bonus: S/ 150

• Retention bonus: S/ 200

• Training payment: S/ 390 (S/ 30 per day)

• Various bonuses and incentives

• Positive work environment

• Career advancement opportunities