ATC, Turno Mañana y Tarde, Con Experiencia, Full Time

This is a fully remote position, open to applicants in Peru.

📋 Description

• Answer incoming calls from customers who are subscribed to Claro services.

• Provide customer support and address their inquiries.

• Conduct commercial activities based on the user's needs.

• Deliver a high-quality customer service experience.

• Participate in a paid training program lasting 16 days, which includes 12 days of theoretical instruction and 4 days of practical training.

• Work full-time shifts of 8 hours, semi-full shifts of 6 hours, or part-time shifts of 4 hours.

⛳️ Requirements

• Minimum of 3 months of experience in a Call Center.

• Must have a PC or laptop with Windows 10/11.

• Processor must be Core i3, 5th generation or higher.

• A minimum of 8 GB RAM.

• Wired internet connection with at least 50 Mbps.

• Headphones with USB connection.

• Webcam required for training.

• Positions available for Lima and other provinces.

• RUC and SOL key are needed to issue service invoices.

• Secondary education is required.

• Less than 1 year of professional experience is acceptable.

🏝️ Benefits

• Paid training.

• Competitive bonuses.

• Opportunities for professional growth.

• 100% remote work / work-from-home option.

• Contract for the initiation or increase of activity.