Associate Vice President, Solutions, Revenue Optimization

This is a fully remote position, open to applicants in California.

📋 Description

• Participate in meetings (either in person or virtually) to gain insights into the client's background and operations.

• Distribute questionnaires to the client to assess their requirements, if necessary.

• Perform assessment studies for clients, typically at their offices (or remotely when applicable).

• Determine client goals and objectives for each clinical function or activity.

• Pinpoint areas where the client can improve.

• Recognize potential IKS solutions that may fulfill the client’s needs.

• Outline the scope of work and the specific activities that IKS will undertake.

• Establish the workflow structure, including hand-offs between the IKS team and the client team.

• Define the operational model and organizational structure for the delivery team based in India.

• Determine the metrics we will monitor to assess the success of our service delivery.

• Develop an implementation roadmap for the key activities involved in initiating and establishing operations.

• Analyze clients’ current costs, monitor competitive pricing (if applicable), determine appropriate pricing for our services, and estimate potential IKS profit margins from the engagement.

• Prepare proposals and presentations that showcase the IKS solution for the client.

• Create materials that demonstrate IKS capabilities and illustrate why clients should select IKS for their requirements.

• Estimate both financial benefits (cost reductions, revenue increases, etc.) and non-financial benefits (patient satisfaction, onboarding new physicians, etc.) that clients could achieve through the IKS solution.

• Draft proposals, case studies, brochures/leaflets, and other client-facing documents.

• Oversee, mentor, and assist the India-based Director or Manager of Solutions.

• Provide feedback to the IKS Product Management team to enhance our products/services.

• Attend client meetings alongside the IKS sales team as needed.

⛳️ Requirements

• Bachelor's Degree; Master's preferred.

• 12 - 15 years of experience in client-facing, managerial, consultative roles within healthcare technology or services, including Revenue Cycle Management, with at least 5 years in a Director capacity.

• Prior experience in revenue cycle consulting, including conducting assessment studies, report writing, etc., particularly in the acute care/hospital environment.

• Possess innovative thinking, strong diagnostic skills, and adept problem-solving abilities.

• Capability to operate in an entrepreneurial environment with multiple stakeholders across various geographies.

• Ability to mentor, support, and oversee other team members.

• Strong attention to detail.

• Excellent verbal and written communication skills.

• Proficient in MS Office and/or Google tools, including PowerPoint / Google Slides and Excel / Google Sheets.

🏝️ Benefits

• Healthcare coverage.

• 401(k) plan.

• Paid time off.